Position Summary:

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.

In the Senior Manager, Technology Product Management position you'll define the Technology roadmap and drive new products and services to market, while managing existing offerings to grow revenue. Working closely with Customers and a number of stakeholders including Engineering, Operations, Marketing and Sales, you'll lead the delivery of elegant software solutions to customer problems. You'll leverage your in-depth product knowledge to oversee the complete development life cycle of our product line from conceptualization through development and deployment.

This position works within our DSSI or TELS business.

Direct Supply DSSI

The DSSI platform connects care providers directly to their unique supply chain networks and delivers data-driven and AI-powered procurement tools to help our customers optimize profitability and efficiency at every turn.

Direct Supply TELS

The TELS platform empowers Senior Living maintenance professionals to more easily and measurably manage the health of their buildings and residents. With unparalleled visibility into safety, maintenance and asset management, we help make maintenance professionals the hero of their buildings.

Competencies & Skills Needed:

• Thinks Strategically - Develop strategy and business models for growing our technology platform to support new and existing markets.

• Demonstrates Influence & Organizational Savvy - Influences senior leaders and product direction. Relates well with stakeholders at all levels and effectively navigates organizational dynamics. Speaks with conviction.

• Leads & Inspires Partner Owners - Energizes a team of Product Managers, creating an environment that draws in and grows top talent. Actively engages and develops Partners to perform their best and achieve their career goals.

• Manages Complexity - Navigates teams through tradeoff and opportunity discussions, pushing to decisions while maintaining a clear focus on overarching business priorities.

• Effectively Collaborates - Communicates and collaborates well with senior leaders and others across multiple disciplines internally.

• Infuses Technology - Clearly understands the software development process and Agile methodologies.

• Deals with Ambiguity - Demonstrates a strong drive to learn and answer unanswered questions.

What You'll Do and Impact:

• Understand concepts in Artificial Intelligence and Machine Learning. Determine how to apply those technologies into existing products and new solutions.

• Create a strategy for exposing platform functionality via customer-facing APIs.

• Research and remain knowledgeable on markets, competition, as well as customer needs and requirements. Set product direction leveraging information from user research, usability studies, and data-driven experiments. Conduct performance and pricing analysis to further competitive insights.

• Lead, mentor, and grow a team of Technology Product Managers, communicating product vision and aligning priorities to deliver against product roadmap.

• Effectively navigate competing priorities and capacity constraints to ensure we meet delivery commitments.

• Gather and prioritize customer use cases and requirements for the platform to build and maintain a product roadmap aligning with functional stakeholder groups.

• Apply cross functional knowledge of Engineering, Artificial Intelligence, Supply Chain, and Operations into systems capabilities aligned to customer needs.

• Lead the complete product life cycle of a new product offering from design conceptualization through development, piloting and deployment. Work closely with Technology and communicate with key stakeholders on progress and potential risks.

• Define and implement metrics to track product performance and identify opportunities to improve these over time.

• Work across internal and external stakeholders to define/refine value proposition and competitive differentiation.

• Build and maintain key customer relationships.

• Create and maintain product documentation for internal use.

Experience:

• Bachelor's degree in Computer Science, Marketing or other related technical field

• 6+ years of Product Management experience

• 3+ years of Experience mentoring and developing Product Management professionals

• 6+ years of Experience developing an in-depth understanding of a complex product and articulating how the product works

• 3+ years of Experience applying Artificial Intelligence to digital products

• 6+ years of Experience analyzing data to monitor product performance

• Ability to travel up to 15% of the time

• Valid, unexpired driver's license with satisfactory driving record

Additional Items of Interest:

• MBA degree

• 3+ years of direct leadership experience

• Experience working in software engineering, development, or UX design

• Previous experience with cloud platforms, large scale software platforms, web and native mobile application environments, split testing and data analytics

Job to be performed in the location listed. Generous benefit package available. Click to learn more.

Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces.

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