Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

The Tech Ops Engineer operates the company's complex high traffic, loyalty platforms in multiple customer and internal environments. Plans, designs and implements plans and solutions for software installations and support into customer and internal environments.

Essential Job Functions:

• Responsible for system performance; supports/troubleshoots network issues and coordinates installation of such items as software and database packages

• Provides training and assists with proposal writing

• Conducts project planning, vendor comparisons, and works on project implementation

• Works with development teams to enhance and improve system operability

• Conducts tests of network redundancy, resilience and failover of network elements to ensure up-time standards are fully achieved

• May travel to customer sites to support Software installations and Go-Live efforts

• Works with customers to resolve issues seen in their environments using SQL as a troubleshooting tool.

Qualifications

• 3-6 years supporting a large enterprise network

• SQL Proficiency

Education:

• Bachelor's in Computer Science, Engineering, MIS or related field required

• Previous experience in gaming preferred

Knowledge, Skills, & Abilities:

• Must have an excellent understanding of SQL database syntax and structure

• Ability to create and maintain Visio and Excel Technical Documentation

• Understanding of IP concepts including routing, sub-netting, and VLAN's

• Must possess excellent verbal and written communication skills

• Requires excellent analytical, problem solving, organizational and time management skills.

MUST BE ABLE TO TRAVEL 20% - US AND INTERNATIONAL

Work Conditions:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

L&W and its affiliates (collectively, "L&W") are engaged in highly regulated gaming and lottery businesses. As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

L&W is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here: EEOC Poster.

#LI-SH1 #LI-Hybrid

Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.