Provides general administrative support to department. ESSENTIAL DUTIES AND RESPONSIBILITIES Assists with support issues and responds to all problems in a timely, courteous manner; May conduct miscellaneous filing; Answers telephone and routes calls to others; operates fax machines, scanners, printers and copiers; Provides word processing assistance as required; Complies

Acts as an agent of Producer assigned accounts, including servicing and/or solicitation activities. Manages book of business and directs the work of a service team. ESSENTIAL DUTIES AND RESPONSIBILITIES Manages all client required services and maintains client relationship with minimal input from Producers; Manages mid market book of business through direction of employee